Payment

FPS ID：4159117

HSBC Hong Kong 滙豐銀行

Earth Rich Industries Limited
Bank account：817-233992-838

After transaction, please send the bank receipt to our email: earthrichhk@gmail.com

You can use Visa, MasterCard, American Express or PayPal Account to check out, no charges are required.

Kindly remind there is 4.5% surcharge for PayPal/ Credit Card payment

You may come to our Tsuen Wan Office for cash payment and pickup

Please prepare enough notes and coins.

Transportation fee & Delivery

TC-Aug-2020
  • Orders will be delivered by “GogoDelivery”
  • For the deliver service area, please click for the information.
  • After the payment, we will prepare for the order. If all items are in stock, we will contact you for delivery arrangement.
  • If some items are out of stock, the order will be deferred by 2 business days(Monday to Friday).
  • We will contact customers by WhatsApp once the order is ready to pick-up. Please come to our Tsuen Wan Warehouse for self-pickup.
  • Kindly remind we only accept WhatsApp orders & online shop orders only, we do not provide retail sales service.

Returns

We always strive to ensure customer satisfaction, we accept return for the following reasons:

    1. Damage or Defective Products
    2. There is a discrepancy between a received product and what was stated in the original order 

Please contact us after the order arrives at the recipient’s address. We are willing to exchange the products, and pay for the delivery costs (return and resend cost).

Enquiry

Please feel free to contact us by email or WhatsApp

Email